Membership Development Executive

Be part of the vision; be part of the RIBA.

RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: c£36,000 - £40,000 per annum, based upon experience and London location. £35,000 per annum based in our Liverpool Office.

Location: Hybrid working with two days a week in our iconic London office or Liverpool office, with flexibility regarding the rest of the week.

Hours: 35 hours per week, full-time, permanent

Why Join us?

Our Benefits:

RIBA offers an amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 27 days plus bank holidays and paid closure of 3 discretionary days between Christmas and New Year. For more details on our benefits click here (For LinkedIn) please visit our website.

About the Role

To help grow the RIBA’s Membership base across all categories of membership through the employment of a wide breadth of recruitment tactics including direct sales, data entry and analysis of direct and indirect marketing.

• Develop and deliver RIBA Membership’s recruitment plan to meet agreed annual targets.
• Develop new business relationships to generate new income for RIBA Membership to meet agreed annual targets.
• Proactively build a solid deliverable pipeline for new business.
• Present to and convert new business through face-to-face meetings, events, direct communication, telephone and email to meet agreed annual targets.
• Develop and manage initiatives and campaigns to raise the profile and awareness of the RIBA’s services to potential members.
• Develop, manage and profile a comprehensive prospect database to ensure data is accurate and up to date.
• Role model the RIBA values.
• Take on any other work, as directed by the line manager.

What are we looking for?

• Business Development experience in a sales environment, with the ability to demonstrate delivery against targets and the impact on bottom line figures.
• Excellent knowledge of CRM database management.
• Experience in presenting to and engaging with clients at a senior level to win business.
• Strong communication skills in all forms – written, oral, email, telephone, and presentation.
• Excellent questioning and listening skills to understand client needs.
• Puts the customer first and has an outward facing approach to winning business.
• Ability to consider opportunities to recruit new members and assess the risk or impact.
• Ability to cross-sell where appropriate.

If you would like to apply for the position, please view the full job description below (found at 'supporting documents') and submit your CV and covering letter using the form below.  Additionally, please ensure that you complete our Equal Opportunities Monitoring Form which will be submitted separate from your application.

Closing date: Sunday 19^th May 2024
Interview date: Week commencing 27 May 2024

Due to high volumes of applications we are unable to respond to everyone, however, should you be shortlisted for interview we will be in touch.  We may also close an advert earlier than the date above if we receive enough quality applications.

Please note that you must be able to demonstrate that you have the Right to Work in the UK.  We are unable to proceed with any candidates who cannot show the relevant documentation so please only apply if you meet these criteria. Unfortunately, we are unable to offer visa sponsorship.

RIBA aims to be an inclusive employer, committed to building an authentic and diverse environment where all are encouraged to be themselves. We champion work/life balance and welcome requests for flexible working across our organisation. We value applications from all sections of society and appreciate divergent experience, therefore if you are excited about the role and working with us, yet your experience may not align perfectly with every single skill or competency, we encourage you to apply anyway.  

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