Cloud Services Analyst

Be part of the vision; be part of the RIBA.

The RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: c£35,000 pa (based on experience)

Location: Hybrid/London

Hours: Full time, 35 hours per week, permanent contract

Why Join us? Our Benefits:

The RIBA offers an amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 26.5 days plus bank holidays, paid closure of 3.5 discretionary days between Christmas and New Year and a half-day for Christmas Shopping plus a season ticket loan. For more details on our benefits click here

Hybrid Working (London based but up to 80% remote working)

About the Role

The RIBA’s Technology Department delivers the technology that underpins our organisations membership, cultural, publishing, commercial, events & back office activities.  From Customer Relationship Management to digital archives and collections – we deliver a diverse range of technology products, platforms and services. 

As we continue our transition from legacy hosted products, to cloud based SaaS/PaaS & IaaS technologies - Our dynamic team is also transitioning to an Agile / DevOps delivery model – with Frontline support and DevOps staff working collaboratively with our experienced and established PMO team. 

We are a hybrid team, working remotely up to 80% of the time – with a dedicated day each week at our HQ for collaboration and co-working. 

As our Cloud Services Analyst you will work alongside the Cloud Services Lead and Cloud Services Engineer supporting and implementing our transition to, and management of Microsoft Azure, server virtualisation, infrastructure provisioning, administering application services and databases, plus DevOps. You will assist in the active monitoring of all of our cloud environments. 

The cloud services analyst will be focused on the BAU and ongoing support of cloud and on-premises resources assisting the wider team transition to a cloud-first infrastructure. 

In addition, you will support the scanning of the horizon for new platform and cloud and hybrid cloud-based services, supporting our other colleagues to identify how the RIBA can continue to mature its service provision that will continue to address our members’ needs and support future growth of our international services. 

This is a fantastic opportunity to join a team where you can further develop your knowledge and skills working with the latest cloud products, services and learning, adopting and leveraging DevOps techniques. 

RIBA is an organisation on a journey of transformation – changing the ways we work and deliver services to our members and the wider public.  Technology is an essential enabler for this transformation, and we have an exciting programme of work planned for the next five years.  You will be joining a team working with the latest cloud based technologies, development and project management techniques – with significant opportunity to grow and develop your own skills.   

Wondering what we are looking for?

• You will bring relevant experience working in a 2nd line support role with experience of administering Microsoft 365 and Azure desirable. 
• Be a strong communicator, able to effectively translate “tech-speak” into plain language
• Be able to work across multi-functional and cultural boundaries to deliver results and change

If you would like to apply for the position, please view the full job description below (found at 'supporting documents') and submit your CV and covering letter using the form below. Additionally, please ensure that you complete our Equal Opportunities Monitoring Form which will be submitted separate from your application

Closing date: Friday 14 October 2022
Interview date: Week commencing 17 October 2022

The RIBA aims to be an inclusive employer, committed to developing a varied and mixed workforce where all are encouraged to be themselves. We value applications from all sections of society and welcome requests for flexible working across our organisation.

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