Be part of the vision; be part of the RIBA.
The RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.
Salary: £25,088 - £27,805 based on experience
Location: London office with hybrid working
Hours: 35 hours per week, full-time permanent role
Why Join us? Our Benefits:
The RIBA offers an amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 26.5 days plus bank holidays, paid closure of 3.5 discretionary days between Christmas and New Year and a half-day for Christmas Shopping plus a season ticket loan. For more details on our benefits click here
About the Role
The Royal Institute of British Architects (RIBA) champions better buildings, communities and the environment through architecture and its members.
A fantastic opportunity has opened for the right person to work with us in our team based in London, processing learning content applications for our assessment, and supporting the customers who pay for this service. The CPD Coordinator supports our busy income-generating education programme, the RIBA CPD Providers Network, delivered jointly with our business partners at NBS. You will be first contact for supporting the needs of the paying companies seeking content accreditation, enabling them to deliver RIBA-assessed seminars to professionals. Your primary role will be to daily process and track their content submissions for our assessment, working with our architect assessors. You will also assist with the general activities of the CPD team.
Wondering what we are looking for?
The incumbent should be capable of:
- Office management and regular use of CRMs Delivering work to customer, member or client expectations and deadlines Coordinating and following complex business processes Communicating to stakeholders and customers clearly, correctly, and unambiguously Supporting customers in a busy helpdesk type situation
In addition to general administrative skills, you will be demonstrably highly digitally literate especially in using CRMs. You will be comfortable with picking up new technology, such as customer databases, financial administration, and work management processes. You will be expected to be a very diligent, accurate and organised individual in your approach to your work. Please note that this is not an events management job and that this team does not arrange events.
In return we offer a great package, great working environment, great colleagues, and the chance to really make a difference. If you think you have what it takes to perform this role effectively, then we’d love to hear from you.
If you would like to apply for the position, please view the full job description below (found at 'supporting documents') and submit your CV and covering letter using the form below. To be considered, we must have a cover letter from you outlining how you meet the requirements of the job. We will not consider applications without cover letters of at least 500 words clearly demonstrating and addressing how your own experience specifically meets the requirements of the job as outlined in the ad and the job description. Additionally, please ensure that you complete our Equal Opportunities Monitoring Form which will be submitted separate from your application.
Closing date: Monday, 26 September 2022
Interview date: Week commencing Monday, 10 October 2022
(Please note that we may close an advert earlier than the date above if an exceptionally high volume of applications is received)
The RIBA aims to be an inclusive employer, committed to developing a varied and mixed workforce where all are encouraged to be themselves. We value applications from all sections of society and welcome requests for flexible working across our organisation.
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