Interim Director of Membership Experience & Support

RIBA 1834
Home-based with occasional travel to London
£70,000 - £75,000 p.a.
29 Jun 2022
13 Jul 2022
Job (Function)
Contract Type
Full Time

Be part of the vision; be part of the RIBA.

The RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: up to £70,000 - £75,000 p.a.

Location: Home-based

Hours: Full-time hours, 6 months fixed term contract

The RIBA are completely reshaping how they connect with more of their members.  The role of Interim Director of Membership Experience will lead the team of 5 Regional Directors across England and Wales.

This is an interim role for 6-months. The role will report into the newly appointed Executive Director for Membership who starts in September. A handover will be possible with the incumbent post-holder prior to their departure in mid-July.

There is the potential that this Interim post may become permanent – so the RIBA are interested in candidates who are either i) interested in interim-to-possible-perm, alongside ii) interim-only applicants.

This is a home-based post, anywhere in the UK, with occasional travel to London.

Salary range is up to £75,000 (annualised). The staff benefits package includes (a) employer pension contributions (up to 12%), (b) life assurance, (c) annual leave of 26.5 days plus bank holidays and 3.5 discretionary days between Christmas and New Year.

What is vital, is that applicants:

  • are membership experts (from a professional body or trade association setting). Marketing campaign experience would be advantageous
  • experience in developing strategies and business plans for membership growth and retention
  • have strong leadership skills, with demonstrable experience of managing a remote management team
  • have strong experience of driving through major business change
  • have experience in senior stakeholder relationship management
  • have evidence of collaborating effectively with others, and looking flexibly at the wider team resource
  • are immediately available, or up to a maximum of c. one month’s notice period

The RIBA offers employees a range of staff benefits including 26.5 days of annual leave + half-day for Christmas shopping, paid closure between Christmas & New Year, season ticket loan and generous pension scheme. For more details on our benefits click here.

This vacancy is being handled by FJWilson Talent Services, so for a confidential conversation about the role please contact Coby Drage on 0203 195 3600 or email them at

We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for the role advertised.

If you would like to apply for the position, please submit your CV and covering letter using the form below.  Please ensure that you complete our Equal Opportunities Monitoring Form which will be submitted separate from your application.

Closing date: 12 July 2022
Interview date: TBC

(Please note that we may close an advert earlier than the date above if an exceptionally high volume of applications is received)

The RIBA aims to be an inclusive employer, committed to developing a varied and mixed workforce where all are encouraged to be themselves. We value applications from all sections of society and welcome requests for flexible working across our organisation.

Registered Charity No. 210566

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